Shipping

Thank you for shopping with Rony's Closet. We strive to process and ship your orders as quickly as possible while providing a smooth shopping experience.

 

Order Processing

 

Orders are typically processed within 5-8 business days after payment has been successfully received.

Orders are processed Monday through Friday, excluding weekends and public holidays.
During sales, holidays, or periods of high order volume, processing times may be extended. If there is a significant delay, we will notify you by email.

Order Tracking

 

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Please allow up to 48 hours for tracking updates to appear after you receive your confirmation email.

 

International Orders 

 

At this time, Rony’s Closet does not offer international shipping. We currently ship within the United States only.

As a small, handmade business, international shipping costs can be quite high for us, and we want to keep our shipping prices as affordable as possible for our customers. For now, we’re keeping our shipping within the U.S. while we continue to grow.

We hope to offer international shipping in the future! Thank you so much for understanding and for supporting our small business. ♡

Incorrect Shipping Address

 

Customers are responsible for providing accurate shipping information.

If you need to update your shipping address, please contact us immediately after placing your order. While we will do our best to accommodate changes, we cannot guarantee modifications once an order has entered processing.

Orders returned due to an incorrect or undeliverable address may require additional shipping charges before being resent.

 

Lost, Stolen, or Damaged Packages

 

We are not responsible for packages marked as delivered by the shipping carrier but reported as lost or stolen after delivery.

 

Delivery Delays

 

Delivery times are estimates and may occasionally be affected by factors outside our control, including severe weather, transportation disruptions, customs inspections, or carrier service interruptions.

 

Order Changes & Cancellations

 

All of our products are made to order. Production begins shortly after your order is placed.

Because each item is custom-made specifically for you:

Orders cannot be changed or cancelled once they have been placed. We do not offer refunds, returns, or exchanges for change of mind, incorrect size selection, or accidental purchases. If contacted within 12 hours of order, accommodations may be possible but not guaranteed.